Services & Pricing

Purchase hour bundles for projects, training, and/or extra support throughout the year to address expected or unexpected needs. Consider them your secret weapon for staying ahead of the game (and enjoying a few extra marshmallows along the way). The more hours purchased in advance, the greater the savings!

• Training Service Plan A - $185/hr - 10 hour monthly minimum
• Training Service Plan B - $4,375 - Prepaid - 25 hours to be used within 1 year
• Training Service Plan C - $8,000 - Prepaid - 50 hours to be used within 1 year
• Training Service Plan D - $15,000 - Prepaid - 100 hours to be used within 1 year

• Collaborative Quick Spark Implementation Bundle - $4,375 (4-6 weeks)
  • Instructions and Q&A sessions to support self implementation
  • Includes 10 “S’more” hours for additional needs*  ($1,850 value - Commonly used for training)
• Full Service Quick Spark Implementation Bundle - $9,500  (6-8 weeks)
  • Account, Sender Profile / SSL Configuration, and IP warming planning
  • Content Builder and Segmentation Working Sessions & Training
  • Includes 20 “S’more” hours for additional needs* ($3,700 value - Commonly used for MC Connect or a Custom Preference Center) 
• Re-Ignite/Remediation Bundle - $8,000  (4-6 weeks)
  • Audit existing implementation to identify configuration updates required and other potential enhancements
  • Deduplication consultation to automate the removal of contacts not providing value (unrecoverable hardbounces, held/undeliverable, no longer synchronizing from CRM, unengaged, etc)
  • Choose from Content Builder and Segmentation Working Sessions & Training or Basic Journey Builder Configuration & Training
  • Includes 10 “S’more” hours for additional needs* ($1,850 value)

*All implementation bundles come with  “S’more” hours you can use to tackle additional goals during or after your implementation. Common projects and time required are listed below but we can discuss your unique needs.  

• IP Warming Execution ~ 20 hours (varies by audience volume)
• Content Builder and Segmentation Working Sessions & Training ~ 10 hours
• Basic Journey Builder Configuration & Training ~ 10 hours
• Intermediate/Advanced Journey Builder Configuration & Training ~ 20 hours
• MC Connect and Modeled Data Extension ~ 20 hours
• Custom Preference Center or CloudPage Solutions ~ 20 hours (varies by needs)
• Subscriber Key DeDuplication/Remediation ~ 20 hours
• Custom Email Template/Framework ~ 10-20 hours (varies by needs)
• Engagement Tracking & Health ~ 10 hours
• Dynamic Content Block or Dynamic Sender Profile to vary From Name/Address based upon a region or other data point ~ 10 hours
• Marketing Automation Audit - Strategy, execution, and automation recommendation
• Email or Audience Build/Send Support
• Quality Assurance Reviews and Launch Support
• SQL Instruction and/or Development

We specialize in training and support of "ExactTarget" or it's "married" names of "Salesforce Marketing Cloud" or "Salesforce Marketing Cloud Engagement". If that's what you've purchased and need support for today and maybe tomorrow, we're here. However, if you need help with what's "next",  we're still building these skills and can provide recommendations for another partner to assist.

Have you crossed the hurdle of learning the basics and now looking for an opportunity to sync with an expert periodically to help guide you as you tackle a specific challenge? Consider an ongoing solution based training plan. With this program, you purchase a bundle of available hours that you can tap into on demand. The more hours purchased up front, the more you save. Use it for coaching towards another certification, to request a thorough review of something you have just built ahead of launch, or just to have a friendly voice on tap to talk to when you need to make a query or piece of AMPscript work the way you think it should. 

If you have chosen the path of self implementation, IP Warming can still prove to be that daunting task that makes you question your decision. Let us assist by designing a detailed warming plan customized to the volume and domains of your contacts as well as execution of the daily plan, monitoring, and adjustment as needed. Total duration and cost varies based upon audience volume. 

• For an audience of 300K, you can expect a duration of about 4-5 weeks and a cost of approximately $3500.

Note that the warming process does require multiple email creatives to be sent over the duration. A wise approach is to build content that is not time sensitive and that might be helpful to new or existing customers such as a prompt to review the preference center, a customer satisfaction survey, or a reminder of available services and offerings. By using this approach, you can build the content initially for IP Warming and convert it to a Welcome Series journey thereafter. If you need assistance with building the email content to be sent and/or creating that journey, we can assist with that as well! 

Navigating vast seas of data? Let us be your guide. Our insights service harnesses the power of comprehensive surveying, in-depth interviews, and vibrant focus group techniques. Illuminate the hidden corners of your audience’s thinking to fuel data-driven decisions. Together, let’s transform whispers and assumptions into roaring and fact-based strategies. Dive deep, discover, and drive forward with clarity.

In addition to Salesforce Marketing products, we've built a strong relationship and skills in integrating the Voxie SMS platform with Salesforce Marketing Cloud Engagement for ongoing audience population and automated messaging.